Onondaga Community College Job Readiness Coach in Syracuse, New York

Job Readiness Coach

Department JOBSPlus!

Position Summary Information for Web Posting

Job Description Summary

The Job Readiness Coach is responsible for administering Onondaga County’s welfare-to-work program through a contract between the Onondaga County and Onondaga Community College. The Job Readiness Coach provides intake, assessment, case management, job readiness/job search preparation, and/or post-employment follow-up services to mandated public assistance recipients. The Job Readiness Coach utilizes a variety of tools and programming to support participants on their paths to employment and self-sufficiency.

Major Responsibilities

Client Assessment – review educational and employment history; review and assess results of standardized tests; identify specific training needs. Work with job seekers (individually and in groups) to develop employability plans; assign to appropriate combination of work and study activities; or refer for conciliation or appropriate rehabilitative and/or medical intervention. Job Readiness Training – develop and implement group and individual activities dealing with such topics as life skills, soft skills, job searching and resume writing, and job coping skills. Case Management – monitor job seeker participation and progress, set up support services, and provide conciliation and/or remedial intervention and follow-up. Work Experience/Job Search – facilitate career planning and exploration process; provide structured and individualized work experience and job placement activities; track client employment outcomes. Work with local employers to foster relationships and create prospective work opportunities and job placements.

Minimum Qualifications

Baccalaureate degree from an accredited college or university or equivalent experience, preferably in sociology, psychology, social work, human resources, business, or labor/industry relations.

One year professional level experience providing direct service to educationally and/or economically disadvantaged individuals in at least two of the areas mentioned above; OR, two years professional level experience in human services, business or human resources.

Preferred Qualifications

Knowledge, Skills and Abilities

• Experience working with diverse populations including those who are educationally and economically disadvantaged • The ability to engage and coach adults to achieve goals • The ability to manage and prioritize one’s own day to day work requirements in a fast paced environment • The ability to communicate effectively and appropriately while maintaining positive relationships with clients and colleagues • Excellent writing and communication skills • The ability to use independent judgment, critical thinking, and active listening to identify complex problems, evaluate options, and implement solutions

Special Instructions to Applicants

Position located in off-campus location (600 S. State Street).

Salary: $40,000

The successful candidate will be required to submit official college transcripts at the time of hire.

Posting Detail Information

Open Date 04/16/2018

Close Date 05/06/2018

Open Until Filled No

Supplemental Questions

Required fields are indicated with an asterisk (*).


  • Where did you learn of this employment opportunity?

  • Onondaga Community College Website

  • Syracuse.com

  • Indeed.com

  • CommunityCollegeJobs.com

  • InsideHigherEd.com

  • Hispanic Outlook

  • DiversityFirstJobs.com

  • The Chronicle of Higher Ed

  • Syracuse Post Standard Ad

  • EOE & E Journal

  • American Association of Community Colleges (AACC)

  • National Minority Update

  • Internal Job Posting

  • Personal Referral

  • Public Job Posting (please specify location in Question #2)

  • Agency Referral (please specify location in Question #2)

  • Other (please specify in Question #2)

  • If not listed above, please describe here any additional sources where you learned of this employment opportunity.

(Open Ended Question)


  • What is your highest degree received?

  • Doctoral

  • Masters

  • Bachelors

  • Associate

  • Trade School

  • High School

  • Less than High School


  • If hired, are you eligible to work in the U.S.?

  • Yes

  • No

Applicant Documents

Required Documents

  • Resume

  • Cover Letter

Optional Documents