Robert Half Office Team Bilingual Customer Service Representitive in Rochester, New York
We have ongoing opportunities for Bilingual Customer Service Representatives in the greater Rochester area. Duties for the customer service positions include handling a mix of incoming and outgoing calls, troubleshooting scheduling service appointments and documenting information into a customer database, issues for the customer, possibly Candidates for the customer service positions need to have strong communication skills, proficient typing accuracy at 45+ wpm and the ability to multitask. If you are interested in these opportunities, please apply at www.officeteam.com.
OfficeTeam is the world's leader in professional staffing for office support jobs, focusing exclusively on the temporary and temporary-to-full-time placement of professionals in the administrative field. We are faster at finding you work because of the depth of our client network. Specifically, our professional staffing managers connect with thousands of hiring managers in North America every week to find your office support job opportunities. We evaluate all of our OfficeTeam temporaries' skills and match them with the needs of top employers in their area.
Apply for this job now or contact us today at 888.981.6731 for additional information.
All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.
© 2018 OfficeTeam. A Robert Half Company. An Equal Opportunity Employer M/F/Disability/Veterans.
Req ID: 02960-9501193649
Functional Role: Customer Service
Postal Code: 14604
Compensation: $11.00 to $13.00 per hour
Requirements: OfficeTeam has an excellent career opportunity for an articulate, highly-skilled Bilingual Customer Service / Sales Representative. Do you love building solid customer relationships? Then this position may be for you. This position is based in a dynamic, rapidly-changing call center. How you will make an impact: - Receiving and placing telephone calls - Performs full service banking transactions in compliance with legal requirements and bank policies and procedures - Provides accurate, friendly customer service in a timely fashion - Performs functions including handling cash and other daily transactions. - Achieves sales and referral goals by actively cross-selling and referring customers to proper bank staff for additional bank products, services and sales campaigns - Maintains currency and coin under prescribed limits - Adheres to bank security policies and maintains confidentiality of bank records and client information - Experience processing complex transactions and performing extensive research to resolve complex customer inquiries - Excellent verbal, written, and social communication skills - Ability to interact effectively with internal and external partners and clients/customers - Advanced Microsoft Office skills - Ability to navigate multiple computer systems, applications, and utilize search tools to find information - Active problem-solver who listens for customer cues and actively resolves problems with grace and integrity If you are a service 'champion' who looks to improve and deliver personalized service based on individual customer needs, we want to hear from you. Apply today at www.officeteam.com or email your resume to firstname.lastname@example.org.