Empire State College Secretary 1, Full-time, Permanent in Olean, New York
Empire State College was established in 1971 by Dr. Ernest Boyer as a distinctive statewide institution focused on innovative and nontraditional teaching and learning.
The college continues its 46-year commitment experimenting with new, flexible, and individualized modes of learning through such practices as mentoring students throughout their academic studies, creating individualized degree plans, valuing learning gained from life and work experience, building professional and social student support communities and creating flexible modes of delivery to meet students' diverse learning preferences. The college now boast over 75,000 proud and successful alumni and partners while serving appropriately 17,500 students a year who want to expand their personal and professional horizons.
Empire State College is a part of the SUNY System and is accredited by the Middle States Commission on Higher Education. With headquarters in Saratoga Springs, New York, ESC serves mostly working adults pursuing associate, bachelor's and master's degrees online and onsite at 35 locations across the state of New York and abroad.
SUNY Empire State College, Division of Enrollment Management, is currently seeking a Secretary 1 at our Olean location.
The Secretary 1 will support the Regional Operations Coordinator (ROC) to assure the smooth functioning of the location's day-to-day administrative support activities, and provide additional support as appropriate for other locations.
In order to maintain a vibrant teaching and learning environment and a welcome environment for prospective students, community members, and visiting College senior staff, the Secretary 1 will provide reception support as necessary and appropriate.
Responsibilities include, but may not be limited to:
•Provide administrative support to the Regional Operations Coordinator and others as assigned
•Responsible for clerical duties such as coordinating the workflow of the office and carrying out day to day administrative support activities; courteously and effectively provide customer service
•Respond to questions and provide information to students and/or guests
•Utilize Service Now ticketing to address maintenance issues as appropriate
•Serve as liaison to other college offices to assist with coordination of events
•Exercise discretion with respect to confidentiality
•Assist with planning and participate in community, marketing and outreach efforts
•May provide administrative support for college activities
•Maintain inventory and replenish college literature and office supplies; upkeep of Xerox machines
•Open, review, sort and distribute the mail in accordance with staff assignments
•Review incoming correspondence and reports to determine their significance; make recommendations to manager or refer to appropriate person for reply
•Arrange conferences, assemble and coordinate background materials for meetings and conferences; attend conferences as assigned and prepare summaries of the meetings conclusions or agreed upon courses of action.
•Become familiar with the student life cycle and experience from prospects through alumni
•Keep current with College-wide software and database systems as needed
•Maintain location scheduling and calendar
•Make travel arrangements and prepare travel vouchers
•Use Microsoft Office 365 Suite features for creating documents, spreadsheets, databases, email applications, and personal Outlook calendar
•Exercise independent judgment and discretion
•Use Skype for Business application to schedule and participate in meetings
•Responsible for following proper opening and closing procedures for location
•Track and analyze visitor and student location usage data
•Perform other clerical tasks as assigned by the Regional Operations Coordinator
The incumbent will work closely with culturally diverse faculty, staff and students in a multicultural learning work environment.
Applicants must have taken and passed a NYS Civil Service examination and be reachable off the Civil Service eligible list.
If you are eligible for reassignment, reinstatement or transfer, please indicate this in your cover letter. To be eligible for transfer via 70.1 of the Civil Service law, you must have one year of permanent competitive service in a title approved for transfer by Civil Service within two salary grades of the advertised position.
Candidates should be aware that a preferred list, transfer list, placement roster and/or reemployment roster of laid off State employees may be certified against this vacancy by the Department of Civil Service.
Work Hours: 9:00 am to 5:00 pm with a 30 minute meal break.
Work Address: 260 North Union Street, Olean, NY 14760
Salary: SG-11 $39,533- $48,451
SUNY Empire State College is an Equal Opportunity Employer.
IF YOU NEED A DISABILITY-RELATED ACCOMMODATION, PLEASE CALL THE ADA COORDINATOR AT (518) 587-2100, ext. 2240. IN ACCORDANCE WITH THE TITLE II CRIME AWARENESS AND SECURITY ACT, A COPY OF OUR CRIME STATISTICS IS AVAILABLE UPON REQUEST BY CALLING (518) 587-2100, ext. 2800. IT CAN ALSO BE VIEWED ON-LINE AT THE SAFETY AND SECURITY WEBSITE AT http://www.esc.edu/safety-security
Applications Due By: March 30th, 2018.
If you are interested in applying for this position, please submit the following documents, which are required for consideration, to the Office of Human Resources, 2 Union Ave, Saratoga Springs, NY, 12866:
• Cover letter
• Name and contact information of three references