Colgate University Systems Analyst Programmer or Senior Systems Analyst Programmer in Hamilton, New York

Position Information

Job Category
Professional/Administrative
Position Title
Systems Analyst Programmer or Senior Systems Analyst Programmer
Full Time/Part Time
Full Time
Division
Information Technology Division
Department
Services and Shared Infrastructure
Department Statement
Accountabilities

Accountable for supporting the Colgate mission by analyzing needs, providing technical guidance, helping with process improvement, and recommending and implementing solutions for academic and administrative areas of the university. Responsible for optimizing the user experience of assigned software and systems, developing sustainable interfaces and developing in-house solutions when appropriate.
Specific accountabilities include:
-Research, recommend, implement and administer enterprise software solutions (on-premises and SaaS) including existing systems such as Banner, FAMIS, Event Management System (EMS), and others as assigned; lead these efforts when appropriate. Maximize the usefulness and performance of assigned systems and integration points. Deploy new modules, upgrades and fixes to assigned software applications and systems. Assist in establishing requirements, methods and procedures for routine maintenance.

-Using Java, PLSQL, SQL, Linux and Windows scripting and other programming and scripting languages, develop custom enterprise software solutions, system integrations and interfaces where necessary and appropriate.

-Perform software testing, including error handling. Develop user guides and training documentation.

-Gather requirements and assess functional needs to help improve processes. Provide technical consultation on processes and systems. Translate end user behavior into recommended improvements in features and functionality.

-Provide Database Administration for assigned systems, including Oracle and SQL Server.

-Following generally accepted practices in programming and software development, develop system interfaces and system integrations.

-Research and consider hosted and SaaS solutions. Evaluate vendor solutions to ensure compliance with requirements and cost-effectiveness.

-Work with software vendors to resolve problems and develop solutions.

-Design, create and manage database structures for development, testing and production.

-Effectively communicate with customers in an appropriate level of detail.

-Assist ITS in the development of best practices and actively engage in improving ITS and its processes

-Participate in professional development activities.

-Perform other related duties and projects as assigned.

At the senior level appointment, will also be accountable for:
-Leading large projects and actively participate on assigned projects, concluding them on time and on budget.
-Leading projects and actively participate on assigned projects, concluding them on time and on budget.

Technical Competencies

Behavioral Competencies

Name
Personal Accountability for Results:
Description

Takes ownership and accountability for decisions, performance and outcomes and behaves in a responsible manner with a positive attitude related to area of responsibility.

Name
Effective Communication:
Description

Demonstrates effective written and oral communication skills; communicates clearly and knowledgeably; shares information with others, seeks input from others; adapts communication to diverse audiences; protects private and confidential information.

Name
Problem Solving (and Decision Making):
Description

Analyzes and prioritizes situations to identify and solve problems; solutions increase efficiency and improve quality; involves others in solving problems and making decisions; factors organizational goals into decisions; makes clear, transparent, timely decisions.

Name
Change Management:
Description

Responds positively to changing university initiatives and readily adapts behavior to maintain effective performance; understands the long term direction of the university and can relate this to one's own departmental area; adapts to new methodologies, techniques and process steps for greater impact.

Name
Leadership and Teamwork:
Description

Applies skills and knowledge to achieve department and organizational goals; helps others perform at their best; self-aware and open to feedback; adds value; high quality work, understands and supports organizational goals; builds wide sphere of influence to enhance individual and organizational effectiveness; builds productive working relationships; cooperates and collaborates with colleagues; treats others with respect; resolves conflicts among team members; balances individual and team goals.

Name
Creativity and Innovation:
Description

Thinks of and encourages new ideas, and is keen to experiment and see ideas implemented; finds new and innovative ways of creating value for the university at the division, department or function level.

Name
Diversity and Inclusion:
Description

Demonstrates respect for people and their differences; understands the benefits of a diverse workforce; is trusted and respected by others; includes and welcomes others; works to understand the perspective of others; promotes opportunities to experience diversity on campus.

Name
Sustainability:
Description

Understands the impact of personal behavior in achieving the university's commitment to a more fully sustainable and carbon neutral campus. Shows support for the university's sustainability initiatives by personal behavior, and by influencing and encouraging others to use sustainable practices.

Requirements

Professional Experience/ Qualifications

Three or more years of professional experience in related duties, with an earned Bachelor's Degree in Information Technology or a related degree preferred, or equivalent additional professional experience in essential duties and responsibilities.

Appointment at the senior level requires: Seven or more years of professional experience in related duties, with an earned Bachelor's Degree in Information Technology or a related degree preferred, or equivalent additional professional experience in essential duties and responsibilities.

Preferred Qualifications
Education

Please see above.

Physical Requirements
Other Information
Posting Detail Information

Requisition Number
2018S026P
Temporary
No
Work Schedule
Job Open Date
10/16/2017
Job Close Date
Open Until Filled
No
Special Instructions Summary

The level of appointment will be based on the years of experience and demonstrated competencies of the successful candidate.

Normal schedule is daily, Monday through Friday concurrent with the business hours of the office. Adjustments to the normal schedule to accommodate evening, overnight, weekend and holiday work as required for system and service maintenance and upgrades.

EEO Statement

It is the policy of Colgate University not to discriminate against any employee or applicant for employment on the basis of their race, color, creed, religion, age, sex, pregnancy, national origin, marital status, disability, protected Veteran Status, sexual orientation and gender identity and expression, genetic information, victims of domestic violence and stalking, familial status, and all other categories covered by law. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training at all levels of employment. Colgate University will not discharge or discriminate against employees or applicants who inquire about, discuss, or disclose their own compensation or the compensation of another employee or applicant. Colgate University is an Equal Opportunity Employer. Minorities/Females/Persons with Disabilities/Protected Veterans are encouraged to apply.


It is the policy of Colgate University not to discriminate against any employee or applicant for employment on the basis of their race, color, creed, religion, age, sex, pregnancy, national origin, marital status, disability, protected Veterans status, sexual orientation and gender identity and expression, genetic information, victims of domestic violence and stalking, familial status, and all other categories covered by recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training at all levels of the employment. Colgate University is an Equal Opportunity Employer, Minorities/Females/Persons with Disabilities/Protected Veterans.