Corning Incorporated WW Product Engineer, Gorilla Glass in Corning, New York

WW Product Engineer, Gorilla Glass

Date: Apr 13, 2018

Location: Corning, NY, US, 14830

Req #: 30544

Corning is one of the world’s leading innovators in materials science. For more than 160 years, Corning has applied its unparalleled expertise inspecialty glass, ceramics, and optical physics to develop products that have created new industries and transformed people’s lives.

Corning succeeds through sustained investment in R&D, a unique combination of material and process innovation, and close collaboration with customers to solve tough technology challenges.

The Specialty Materials segment manufactures products that provide more than 150 material formulations for glass, glass ceramics and fluoride crystals to meet demand for unique customer needs. Consequently, this segment operates in a wide variety of commercial and industrial markets that include display optics and components, semiconductor optics components, aerospace and defense, astronomy, ophthalmic products, telecommunications components and cover glass that is optimized for portable display devices.

Scope of Position:

• Responsible for working closely with customers and Application Engineers, AE to define and prioritize product requirements and to translate those requirements into a set of product attributes that can be accurately measured

• Develop product specifications and work with Development and Engineering resources to ensure effective product development

• Train AE once product specifications are established and support when customer issues are encountered

• Work with AE to address customer technical issues and explain product performance and reliability to include testing methods

• Work with customers to alter their test methods and processes, if necessary, to insure consistency with Corning’s methodology and improved fitness for use evaluation

• As Gorilla® products/processes move through the stages of innovation, PE will refine the product specifications and develop a master spec. which will guide AE in the development of individual customer spec.

• Ensure a theoretical basis exists for current global product specifications and future attribute performance targets

• Work closely with engineering and manufacturing teams to insure process capability is established for each attribute so the master spec. can be met

• Assist AE in communicating the benefits of product enhancements as needed

• Gather and compile technical information from customers within the supply chain such as finishers, TPMs, ODM’s, and OEM’s, as well as equipment vendors, and AEs to maintain an up-to-date understanding of customer needs

• Work with customers to ensure an appropriate product design and to recommend the optimized process flow to meet customer product design

• Work with customers to look for the appropriate tools or technologies for their products

• Maintain and ensure alignment between Master spec, External spec, Customer spec. (with AE), and Manufacturing Spec (with Quality)

• Support AE, Development, Engineering, Manufacturing in conducting cost/benefit analysis and tests for proposed product improvement and new product introductions

• Work with Product Line Manager, PLM to develop and present a compelling value proposition for new products, services, and / or attributes  

Day to Day Responsibilities : Work closely with various teams to support key customer(s), for all of their glasses and applications 

• Lead face to face technical meetings with customer, to include establishing a strategy for the interaction, create and compile presentations to be aligned for the meeting, ensure appropriate support resources involved, etc. 

• Specifications are established, up to date, and agreed to by Customer 

• Manufacturing capability understood to meet specifications 

• Support PE group activities such as product transparency evaluations, tank qualifications, attribute road mapping, and our stretch performance programs 

• Interface with Account Manager, AE, Research/Development and Engineering, Operations, Quality, Supply Chain, PLM, and Performance/Reliability groups to execute on PE responsibilities

Required Knowledge/Skills

• Ability to understand details of customer processes and equipment, clarify customer’ requirements and translate them into product attributes and specifications

• Ability to build strong customer relationships, so detailed technical information is obtained

• Ability to plan, execute, and communicate results for joint experiment with customer

• Ability to identify and prioritize product improvement areas

• Ability to communicate by e-mail and phone as internal communications will be across countries and cultures

• Solid understanding of Corning processes (melting, forming, finishing, inspection)

Desired Knowledge/Skills

• Communication, presentation, and influencing skills

• Strong data and statistical skills

• Positive attitude and independent worker with initiative

• Soft skills: working in matrix organization, working through ambiguity

• Corning’s Innovation process

• Project management toolset – KT, DMAIC, DESGN, PQA, MEE Education & Experience

• Bachelor’s in science or engineering (chemical or materials science degree preferred)

• Experience in product specification, quality architecture, process improvement projects

• Work experience with manufacturing teams and contract manufacturers

• Experience with risk and statistical analysis Qualifications:

• On current position for 2 years or more

• Have received at least 3-Fully Meet Expectation rating on their last performance appraisal

We prohibit discrimination on the basis of race, color, gender, age, religion, national origin, sexual orientation, gender identity or expression, disability, or veteran status or any other legally protected status.

Nearest Major Market: Corning