Convergint Technologies Service Specialist in Bethpage, New York

Service Specialist
Location, NY (On-Premises)
Primary OfficeNew York
999 So. Oyster Bay Rd
Suite 113
Bethpage, NY 11714
United States
DurationFull Time
Desired EducationHigh School / GED
Desired Experience0-3 Years
Minimum of one year of previous, relevant field service experience required.Experience in one or more of the following industries preferred: electronic, fire alarm & life safety, and/or building automation.
ResponsibilitiesUnder direct supervision, this position is responsible for providing customer and technical support for installed systems that are typically less complex. Services and supports existing customers by responding to service calls, carrying out Customer Support Programs and small projects business. Scope of work includes technical assistance, systems checkout of new and existing installations, troubleshooting and maintenance and repair routines associated with installed Fire, Security, and/or Building Automation Systems and the installation of small or less complex projects. Performs other duties and responsibilities as requested or required.
SkillsDeveloping exceptional customer focus and ability to work under pressure; ability to maintain awareness of, and seek to meet the needs and wants of the customer without being prompted.Developing technical skills and experience related to building automation systems, fire alarm systems, and/or electronic security systems.Ability to develop basic programming skills and proven ability to troubleshoot problems and look for solutions.Solid mechanical and electrical aptitude (e.g. works with a variety of hand and power tools such as drill, screwdriver, wire stripper, hacksaw, crimper).Proficient computer skills including familiarity with MS Office applications (Outlook, Word, Excel).

Convergint Technologies is an Equal Opportunity Employer who is committed to workforce diversity. Minorities/Females/Disabled/Veterans are encouraged to apply. Qualified applicants will receive consideration without regard to age, race, color, religion, sex, sexual orientation, disability, or national origin. We offer a smoke-free and drug-free workplace.

Employment is contingent upon successful completion of background investigation and pre-employment drug screen.
All applications and resumes are held in confidence. Only candidates whose profiles closely match requirements will be contacted for an inverview.