IIMAK Print Lab Technician in Amherst, New York

Title:Print Lab Technician


Department:QA/Print Lab


International Imaging Materials, Inc. (IIMAK) is an industry expert and one of the largest North American manufacturers of thermal transfer ribbons, which are used in a wide range of high growth markets including bar coding, thermal fax, color computer graphics, security authentication and digital glass decoration. IIMAK’s global operations have over 1,000 employees worldwide, and are headquartered in Amherst, New York. IIMAK headquarters is located in Amherst, New York and we currently have opportunities to join IIMAK as a Print Lab Technician.

POSITION SUMMARY: A Print Lab Technician is responsible for supporting IIMAK’s products through performance testing, competitive benchmarking, & product development testing.


  • Generate and interpret data, summary reports and charts.

  • Troubleshoot issues with printing systems when needed for customers as well as in the various IIMAK test labs.

  • Performs and records a variety of tasks and experiments using a wide range of procedures under the general supervision of the lab manager, engineer or other Technician(s), including support to other areas as needed.

  • Perform Application Testing.

  • Support the development of product test lab spaces, acting as a technical expert to other staff in the proper use of equipment, product information, procedures, etc.

  • Support product development through performance testing, specification development and testing of SOPs.

  • Assist in the design of new systems, processes, product or equipment through new product testing, customer interaction, and work experience.

  • Perform color matching tasks.

  • Conduct training with QA Techs and other technical support staff on product specifications, and technical issue resolution.

  • Provide technical support to sales, customer service, and directly to customers through application tests, competitive product identifications, and printer troubleshooting.

  • Conduct product training/demonstrations with both internal and external customers.

  • May involve travel to customer sites.

  • Perform periodic maintenance on lab equipment as needed, including cleaning tasks.

  • Perform process and product audits, and generate reports of findings.


(Qualified candidates must be able to perform the essential functions of the job)

  • Associates degree required. Bachelor’s degree preferred (technical or graphic design degree ideal).

  • 2+ years of technical experience working with printing technologies (experience working as a graphics/digital print operator ideal).

  • Solid math and statistical skills.

  • Familiarity with digital printing systems, thermal transfer technology or other printing technologies.

  • Knowledge of color measurement and printing software ideal.

  • Secure working knowledge of various IIMAK products performance metrics and test processes

  • Good interpersonal, organizational, and communication skills

  • Ability to prioritize and handle multiple tasks simultaneously

  • Good analytical and PC and MAC skills, including MS Office Suite (Adobe Photoshop, Illustrator and RIP software a plus)

  • Ability to work independently or in a team environment

  • Good understanding of the Scientific Method and other statistical methods for analyzing and reporting data

We are positioned to offer an attractive compensation and benefits package to match this exciting opportunity. If interested in joining a dynamic organization with global presence and applying for this career opportunity, please apply online at www.iimak.com/careers.

EOE M/F/Disabled/Veteran IIMAK is an equal opportunity employer committed to workforce diversity.