Knowledge Builders Inc. HBITS-06-05384-Specialist-Mid-Level-Normal in Albany, New York

HBITS-06-05384-Specialist-Mid-Level-Normal

  • IT

  • Albany, NY

  • Specialist Mid Level Normal

Experience in the usage and support of a collection of development platforms, technical architectures, or business applications and products

that run on those platforms, beyond that of a Programmer

The Authorized User may seek Specialists in the following areas (list is not exhaustive):

Backup and Recovery

Security

Mid-Level 36 - 60 Months

Candidate is able to work without assistance

36 Months Help Desk experience including telephone support

36 Months Experience with and supporting Windows operating system and applications

36 Months Experience with and supporting Mac operating system and applications

36 Months Experience with and supporting Microsoft Office applications

36 Months Experience communicating with end users, technical staff, and business/management

36 Months Experience in documenting problem calls via a ticketing system or other means

24 Months Experience in setting user passwords or managing user permissions

12 Months experience editing HTML or updating websites

12 Months Experience running reports or database queries