Robert Half Office Team Customer Service Representative in WHITE PLAINS, New York
Customer Service Representative Openings! OfficeTeam has an excellent career opportunity for an articulate, highly-skilled Customer Service Representative. Do you want to apply your outgoing personality to further the benefit of a valuable business? This is the opportunity for you. This position is based in a dynamic and fast-paced environment. This Customer Service Representative position is based in the White Plains, New York region and is a long term temporary employment opportunity. - Organize and route incoming telephone calls - Contribute accurate, friendly customer service in a timely fashion - Field and send written business correspondence - By being successful in your role, you will facilitate business development and client referral goals by actively cross-selling and referring customers
OfficeTeam is the world's leader in professional staffing for office support jobs, focusing exclusively on the temporary and temporary-to-full-time placement of professionals in the administrative field. We are faster at finding you work because of the depth of our client network. Specifically, our professional staffing managers connect with thousands of hiring managers in North America every week to find your office support job opportunities. We evaluate all of our OfficeTeam temporaries' skills and match them with the needs of top employers in their area.
Apply for this job now or contact us today at 888.981.6731 for additional information.
All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.
© 2017 OfficeTeam. A Robert Half Company. An Equal Opportunity Employer M/F/Disability/Veterans.
Req ID: 02970-0010112939
Functional Role: Customer Service
City: WHITE PLAINS
Postal Code: 10606-1937
Requirements: - Excellent verbal and written communication skills - Enthusiastic attitude and an engaging businesslike approach - Proven knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly - Comfort in pursuing resolutions to complicated customer inquiries using complex research methods - Strong customer service and office administrative skills - Strong proficiency with Microsoft Office applications, specifically Word, Outlook and internet applications - Switchboard phone (1-10 lines) experience - Data entry experience preferred - Customer service experience desired - Demonstrated talents in communicating and interacting with clients/customers, both internal and external - Creative problem solver who anticipates risks and opportunities and maintains a vision for continuous improvement - 2+ years experience of proven performance in a goal-driven customer-focused environment desired - Ability to use multiple computer systems, applications, and utilize search tools to find information If you are committed to delivering an exceptional customer experience to each and every customer you interact with and are a customer service 'champion', we want to hear from you. Submit your resume today!