Wegmans Cashier Customer Service in Webster, New York
Title: Cashier Customer Service Location: NY-Webster-HOLT ROAD,900 Holt Road,Webster,NY 14580 Other Locations:
Want a job you’ll LOVE?
Our Wegmans cashiers make sure customers end their shopping trips with a positive experience. In this role, you’ll provide incredible customer service by engaging customers in friendly conversation, carefully bagging items, and accurately completing monetary transactions. You’ll leave a lasting impression and transform first-time shoppers into loyal Wegmans customers!
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http://www.youtube.com/watch?v=Qv8Kfi98Zgw How do I make a difference? Providing Incredible, Knowledge Based Customer Service
Engage customers in conversation using effective communication skills, such as direct eye contact and a smile to build a rapport based on trust and satisfaction
Perform all steps in the checkout process including: scanning and bagging items at a rate that meets store requirements, processing accepted forms of payment, and counting accurate change to ensure no overages or shortages of money.
Assist customers in locating products by understanding and familiarizing self with store layout
Offer additional services such as carryout assistance
Uphold state regulations during the sale of alcohol with no exceptions or violations
Ensuring High Quality Products & Ingredients
Maintain a clean, organized, and well-stocked work space
Perform proper bagging techniques to ensure products arrive at their destination in the condition they left the store. This includes practicing food safety techniques by bagging food and non-food items separately, correct product placement, and other safety techniques demonstrated during cashier training
Report any problems, questions or concerns to the Team Leader or Front End Coordinator with teamwork and continuous learning methods in mind
Properly handle products, use equipment, keep accurate logs and follow sanitation practices in accordance with food and human safety guidelines and Simplification 5S procedures
Living Who We Are
Support, encourage, and respect co-workers
Work with supervisor to set and achieve goals for professional development
Comply with Wegmans Policies and Work Rules, as well as, federal and state laws
Maintain open lines of communication with supervisors and coworkers to ensure the most efficient operations in the department
Seeking Candidates Who…
Live our values: caring, respect, empowerment, making a difference, high standards
Possess teamwork & diversity awareness
Seek continuous learning opportunities
Provide incredible customer service
Ensure food & human safety
Possess organizational skills
Are able to problem solve
Possess effective communication skills
Preferred Skills and Experience
Customer service experience, preferably in a grocery or retail setting
Experience using a cash register
Experience handling cash or other forms of tender
Work involves continuous interaction with customers and co-workers in a fast-paced environment.
Typical motions include repetitive hand and arm movements, occasional bending, frequent reaching, moving and lifting
Responsible for moving and lifting an average of 3 – 8 pounds of product with the maximum weight lifted of 40 pounds occasionally
Will spend the majority of time on his or her feet and stand without a break for up to 4 hours
May be exposed to various allergens
* Employment at Wegmans may be contingent upon your completion and our evaluation of a drug screen physical and/or criminal background check. All Applicants will be screened; only those closely matching the job posting will be interviewed