Associate’s Degree from an accredited institution and one
year of experience in an office or customer service setting (OR) High School Diploma or
equivalency and three years of stated experience (OR) Two years of satisfactory experience as a
Program Assistant, Academics (I).
DUTIES AND/OR RESPONSIBILITIES: The Program Assistant, Academics II will report to
the Department Chairman of Business Administration and Computing and Information Sciences
and performs the following duties:
Under the direct supervision of the Department Chair or other academic supervisor, provides
comprehensive clerical assistance to students, faculty and administration of the Department.
Provides reception services, basic policy direction and referral to other sources of assistance.
Assists the Department Chair with budget preparation, gathering and organizing data.
Develops data for assessment efforts.
Develops and monitors office protocols for efficient operation.
Devises and maintains electronic file structures.
Assists students with class schedules.
Coordinates advisement appointments.
Assists faculty with formatting and reproduction of course materials.
Corresponds with external agencies related to departmental functions.
Utilizes MS Office or other office software to design, develop and produce required
documents and records.
Performs other related duties as may be assigned by the Department Chair.
