Wegmans Bakery Customer Service in Rochester, New York

Title: Bakery Customer Service Location: NY-Gates-LYELL,2301 Lyell Avenue,Rochester,NY 14606 Other Locations:

Want a job you’ll LOVE?

Our Bakery department bakes and serves delicious breads, doughnuts, cakes, and other sweet treats throughout the day. In this department, you’ll work with a team to ensure the freshest bakery items are available for our customers. If you have a passion for baking and enjoy working in a fast-paced environment, then this could be the role for you! Looking for Career Growth? Watch our video! http://youtu.be/Bw7gG0U6DqM How do I make a difference? Providing Incredible, Knowledge Based Customer Service

Proactively approach customers to educate them about products, answer questions, help them locate items and offer suggestions to complete their meals

Prepare products to go out in display by slicing, packaging and labeling bakery items

Ensuring High Quality Products & Ingredients

Rotate products to ensure freshness, pulling and recording shrink on a daily basis

Follow production lists when prioritizing and completing tasks, utilize job aides when preparing all products at the correct times throughout the day to ensure a consistent outcome in line with Wegmans standards of quality

Properly handle products, use equipment, keep accurate logs and follow sanitation practices in accordance with food and human safety guidelines, and Simplification 5S procedures

Living Who We Are

Support, encourage, and respect co-workers

Work with supervisor to set and achieve goals for professional development

Comply with Wegmans Policies and Work Rules, as well as, federal and state laws

Maintain open lines of communication with supervisors and coworkers to ensure the most efficient operations in the department

Seeking Candidates Who…

Live our values: caring, respect, empowerment, making a difference, high standards

Possess teamwork & diversity awareness

Seek continuous learning opportunities

Provide incredible customer service

Ensure food & human safety

Possess organizational skills

Provide knowledge based service

Educate self and others about product knowledge

Use and explain Wegmans cooking techniques

Preferred Skills and Experience

Customer Service experience, preferably in food service, grocery or retail setting

Experience working in a bakery Work Environment

Work involves continuous interaction with customers and co-works in a fast-paced environment

Typical motions include repetitive hand and arm movements, bending, reaching, and lifting

Responsible for moving and lifting an average of 1-20 pounds with a maximum weight lifted of 50 pounds rarely

Work involves exposure to various work environments, including cold, freezing & hot temperatures

May be exposed to various allergens (things that may cause an allergic reaction)

Will spend the majority of time on his or her feet and stand or walk without a break for up to 4 hours * Employment at Wegmans may be contingent upon your completion and our evaluation of a drug screen physical and/or criminal background check. All Applicants will be screened; only those closely matching the job posting will be interviewed