CVS Health HIV Patient Advocate in New York

Position Summary:

We are hiring for a HIV Patient Advocate in the New York territory. As a Patient Advocate, you are responsible for assisting the Autoimmune (AI)/Hepatitis C (HCV)/HIV National Sales Director, Field Sales Managers and Territory Sales Executives in providing marketing/sales support and networking within the HIV community (patients and providers). Specialty Pharmacy is our fastest growing business segment making this an excellent opportunity to get on board with CVS Health. You will have the opportunity to interact with support groups, treatment centers, nurses, and customers as a representative for the HIV CVS Business Unit. This opportunity is being created as part of a pilot initiative and therefore scope and responsibilities may be altered at discretion of the National Sales Director as the pilot initiative evolves and expands. You’ll have the opportunity to accomplish this through:

  • Conducting outbound phone calls to patients new to CVS Specialty HIV services in their respective territory to welcome them and educate them on what they can expect and help link them into community resources and CVS resources.

  • Supporting the Territory Sales Executive (TSE) role by doing field rides to accompany them on MDO sales calls, attend scheduled pharmaceutical meetings as needed and attend local/regional HIV associated conferences and support groups within individual territories.

  • Building strategic relationships, programs and goals between CVS and the HIV community and associations with the goal of creating awareness, education, goodwill, and thus, additional patients for CVS Specialty.

  • Assisting with coaching sales staff regarding disease state, and how best to address with physicians and patients. Help build physician/patient relationships for the TSE and pharmacy teams. Become an active resource for them.

  • Attending and helping to organize national, regional and local meetings as CVS HIV patient representative.

As the HIV Patient Advocate, your success will be measured by your ability to increase business through identification of target physicians, hospitals and consumers, development of relationships with customers and resources. This is a highly visible role where you can own your success and play a key role in driving CVS/specialty’s business forward into the future!

Candidates should be flexible for travel up to 50% as this is a road warrior position with extensive windshield time. This territory will include New York City, New Jersey and Philadelphia and may encompass other parts of the U.S. as needed for attendance at conferences, community based programs, physician/customer meetings.

Required Qualifications:

*3+ years’ experience within the HIV arena such as working with physicians who treat HIV, or with HIV community organizations.

*Ability to travel to a multi-state territory up to 50% of the time.

*The candidate must be willing to travel overnight as needed.

*Must reside within the territory.

require but is not limited to flights, overnight stays, local travel, travel on short notice and other travel deemed necessary by the Company.

  • Must possess a valid and current driver’s license.

  • Must possess personal vehicle sufficiently reliable to meet the requirements of the job and is appropriately insured.

Preferred Qualifications:

*5+ years’ experience within the HIV arena such as working with physicians who treat HIV, or with HIV community organizations

*Previous experience working in a complex disease state optimal.

*Proficient in Excel, Word, Outlook and database applications.

*SalesForce experience

*Ability to interpret policies, procedures and instructions, and remain compliant within those policies

*Performs all Company business in accordance with all regulations (e.g., HIPPA, SOX, EEO, FDA, DEA, OSHA, PDMA, EPA, PhRMA, etc.) and Company policy and procedures. Demonstrates high ethical and professional standards with all business contacts in order to maintain CVS Caremark’s excellent reputation within the healthcare community.

*Must be able to work independently, have a strong work ethic, outgoing personality and positive attitude. Willing to work evenings or weekends as needed.

*Bilingual English/Spanish


*Bachelor's degree is required.

Business Overview:

CVS Health, through our unmatched breadth of service offerings, is transforming the delivery of health care services in the U.S. We are an innovative, fast-growing company guided by values that focus on teamwork, integrity and respect for our colleagues and customers. What are we looking for in our colleagues? We seek fresh ideas, new perspectives, a diversity of experiences, and a dedication to service that will help us better meet the needs of the many people and businesses that rely on us each day. As the nation’s largest pharmacy health care provider, we offer a wide range of exciting and fulfilling career opportunities across our three business units – MinuteClinic, pharmacy benefit management (PBM) and retail pharmacy. Our energetic and service-oriented colleagues work hard every day to make a positive difference in the lives of our customers.

CVS Health is an equal opportunity employer. We do not discriminate in hiring or employment against any individual on the basis of race, ethnicity, ancestry, color, religion, sex/gender (including pregnancy), national origin, sexual orientation, gender identity or expression, physical or mental disability, medical condition, age, veteran status, military status, marital status, genetic information, citizenship status, unemployment status, political affiliation, or on any other basis or characteristic prohibited by applicable federal, state or local law. CVS Health will consider qualified job candidates with criminal histories in a manner consistent with federal, state and local laws. CVS Health will not discharge or in any other manner discriminate against any Colleague or applicant for employment because such Colleague or applicant has inquired about, discussed, or disclosed the compensation of the Colleague or applicant or another Colleague or applicant. Furthermore, we comply with the laws and regulations set forth in the following EEO is the Law Poster: EEO IS THE LAW at and EEO IS THE LAW SUPPLEMENT at

Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. If you require assistance to apply for this job, please contact us by clicking AA EEO CVS Health at

For inquiries related to the application process or technical issues please contact the Kenexa Helpdesk at 1-855-338-5609. For technical issues with the Virtual Job Tryout assessment, contact the Shaker Help Desk at 1-877-987-5352. Please note that we only accept resumes via our corporate website: