Randstad Sales Assistant in New York, New York
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location:New York, NY
salary:$50,000 - $55,000 per year
date posted:Wednesday, October 4, 2017
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About the Position
Nurture and maintain current customer base by building relationships and consistently moving customers through the buying cycle. Proactively provide complete sales support to the product manager in any areas of the business as required.
Customer Service is the first point of contact for customers with any queries or problems.
Receives & processes incoming customer orders from various sources
Develop a strong working relationship with internal departments-Logistics, Accounting, Compliance/Regulatory, Executive Management
Respond to and follow-up on all sales inquiries by e-mail or telephone to provide complete support to the product manager and update all information in Sales Force.
Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem and explaining the best solution to solve the problem
Track all orders from order entry to delivery using our electronic tracking system and related reports to determine any potential delays and notify the product manager and the customers of any delays.
Obtain and evaluate all relevant information to respond promptly to all inquiries and complaints.
Responsible for coordinating with the product manager to resolve inventory problems and identify any inventory issues for filling orders and provide a weekly/monthly report as needed on material movement & order delays.
Working hours: M-F
Bachelor's degree is required
3 - 5 years client based experience
Mathematical Skills: Ability to calculate figures & amounts, such as discounts, interest, commissions, proportions, percentages, weight & measurement conversions.
Knowledge and experience with utilizing technology to leverage communications and change management skills and experience preferred.
Must possess excellent communication and interpersonal skills.
Ability to persuade and engage clients in positive discussions and problem solving.
Excellent organizational skills and attention to details to ensure deadlines and compliance requirements are satisfied.
Must have the ability to "think out of the box" and commit to process improvements that incorporate varied perspectives and input from constituents and receivers of services.
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.