Columbia University Assistant Director of Print Services in New York, New York

Position Information

Job Title

Assistant Director of Print Services

Job Code Title

Job Requisition Number



1622- CSV Administrative Services



Job Type

Officer Full-Time Regular

Bargaining Unit

If temporary, indicate duration

Hours Per Week


Job Family

General Administration

Salary Grade


Salary Range

Commensurate with experience

Advertised Summary Job Description

The Assistant Director (AD) oversees the daily operations of all Print Services business components and locations. The AD is an integral part of Print Services responsible for servicing Columbia University and the medical center campus, comprised of more than 20,000 students, 8,000 faculty members and 3,000 administrators. The AD oversees the following components of the business: Creative Design, Desktop Publishing services, sheetfed digital and large format print production services, Bulk Mail services and Print Shops located in Journalism building and the CUMC.

The AD promotes the department and develops strategic partnerships with other departments in order to fully support the university's marketing and communication's efforts.

The AD is responsible for ensuring that the department is operating efficiently, effectively and safely. The AD oversees over 20 FTE comprised bargaining unit and officer staff. The AD is responsible for ensuring that Columbia Print meets all customer expectations and consistently facilitates a positive experience for all clients.

Responsible for managing expenses and revenues and timely billing for all of the above mentioned business components valued at approximately $7 Million.

Updates job knowledge of self and team by participating in educational opportunities; reading professional publications; maintaining professional networks; participating in professional organizations and trade shows.

A strong internal candidate has been identified; however, all qualified applicants will be considered

Minimum Qualifications for Grade

Applicant MUST meet these minimum qualifications to be considered an applicant

Bachelor's degree required. Minimum of 4-6 years of related experience required. Experience in an administrative services role for a complex organization preferred. Must have a good understanding of collective bargaining agreements and recent experience managing bargaining unit employees. Ability to reconcile and manage operational budgets for multiple units is necessary. Broad computer skills required including Adobe In-Design, Illustrator, Photoshop, Quark and the MS Suite. Must be able to build relationships across multiple business units and customer service base. Excellent oral and written communication skills required.

Additional Position-Specific Minimum Qualifications

Applicant MUST meet these minimum qualifications to be considered an applicant

Special Instructions

Preferred Qualifications

Essential Functions

Effectively manage the operational responsibilities of a budget of approximately $7 Million.

Ensure a service centric business model with consistent policies, procedures and applications.

Direct the management of 20+ employees in all business units.

Oversee development and training of the staff to ensure high quality customer service, cross training, staff development and succession planning.

Ensure compliance with the terms of union agreements.

Develop work processes and procedures with the Director and Accounting Manager to ensure fiscal integrity and timely billing of all operations.

He/she will guarantee that all production equipment is operational and that the department remains competetive both technologically and operationally.

Develops and implements marketing strategies to maintain and increase client base in and outside of CU.

The incumbent is also responsible for ensuring that inventory levels (in-house and off-site) are always ready to meet the demand of the customers. Performs monthly inventory accounting.

Ensures the professional, cleanliness, timeliness, safety and standardization of all copy shops.

Miscellaneous duties as assigned.

Additional Essential Functions (Limit to 3950 characters.)

Special Indications

This position works with:

HIPAA Compliance training required

No Response

Participation in Medical Surveillance required

No Response

What type of posting? Is this a waiver request?

Standard Posting

Requisition Open Date


Requisition Close Date

Open Until Filled

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EEO Statement

Columbia University is an Equal Opportunity/Affirmative Action employer.

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Columbia University is committed to the hiring of qualified local residents.